In 2016, Nationwide Title Clearing launched two specific programs that are going to ensure that the customers receive quality service. One of the primary programs was the Assignment Verification Xpress, launched in October 2016. For a long time, their customers used the American Verification Report that provided reports and land records.
The Assignment Verification Xpress (AVX) is a shorter version, and it contains the features that are found in the AVR but will not include the keyed report. They have ensured that the omission of this feature will not affect the quality of information received.
Assignment Verification Xpress includes a search of the actual land records. The results will be released in an image package that will contain all the applicable documents that include:
- A copy of the mortgage deed
- Pertinent document which indicates if the property was released
- Lost assignments of affidavits
- Any corrective assignments
In addition to launching AVX, the Company also launched yet another program in September 2016. They started a mortgage training program that seeks to provide the managers and the employees with the current information. They provide the classroom instruction and on-job training. They have a quality control division that has 30 employees. The division has the mandate of checking the quality of the training content and developing training programs. They also review the changes to regulations and laws. Since its inception, over 300 employees of the Company have completed the industry related courses. The employees are engaged in training that is related to their positions.
About Nationwide Title Clearing
Nationwide Title Clearing, founded in 1991, provides research and document processing services in the mortgage industry while protecting the National land records. The Company has grown tremendously to become the leading service provider in the sector.
The Company has been recognized by Tampa Bay Times as the top 100 workplaces since 2011. Today, NTC has 576 employees across the five States that they operate in. Their mission is to provide accurate documents and also quality research services that will protect the homeowners.
The Company opened a data center based in Texas that will protect all the records in case there is an emergency.